Return & Exchange Policy
Dear Customer,
We do have a hassle-free exchange policy. The delivery executive will come to pick up your parcel within 1–2 days. After the pickup is done, the exchange timeline will depend on the product's availability:
If the dress is available in stock, the exchange will be processed within 3-5 working days.
If the dress is not available in stock, the exchange may take 7-10 working days, as some styles are made to order.
For this concern, you may directly contact our Exchange Department, as they will guide you through the process in detail. Kindly drop them a message on WhatsApp and wait for their response.
Here is the contact number: 9352044517
Kind Regards,
ZUZI FASHION
Shipping Policy
Our delivery timeline ranges from 3 to 5 days, depending on the nature of the product. Ready designs are dispatched sooner, while hand-crafted outfits require additional time for detailed workmanship and finishing.
Delivery timelines may vary based on product availability, design complexity, and the level of handwork involved. Rest assured, we always aim to deliver your order as swiftly as quality allows, without ever compromising on craftsmanship.